Reference

Open the max188 Privacy Policy

The max188 Privacy Policy explains how we handle your account details, device signals, cookies and wallet records when you use our Indonesia service.

Account dataDevice choicesWallet recordsYour requests
max188 Open the max188 Privacy Policy
REQUEST ROUTES

Ask about privacy beside your account

You can raise a Privacy Policy question without describing your full account history in a public message. We route requests through the account support path beside the cashier area, where a phone-verified account helps us match the request to the right record. If your access or wallet status stalls, include the relevant date, device type and payment reference, while leaving passwords and wallet PINs out of your message.

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Account support path

Open your signed-in account and use the support route beside the cashier area to ask about personal data, a correction request or the Privacy Policy. We may ask for a phone verification step before discussing account-specific records, so your request is connected to the correct profile.

Payment record question

For a DANA, OVO, GoPay or QRIS record, send the date, amount reference shown in your account and the wallet status displayed after the request. We use those details to locate the transaction trail; never send your wallet PIN, password or one-time security code.

Device access concern

If the Privacy Policy raises a question about a phone, tablet or desktop session, tell us which device path you used and when the event occurred. We can compare login signals and account activity while keeping your message limited to the details needed for that privacy request.

HANDLING DETAILS

Browse the privacy controls we apply

The practical side of our Privacy Policy is visible in ordinary account actions: phone verification, wallet reconciliation, login checks and requests to amend personal details.

Account opening records

When you open an account, we use the details you submit to create your profile and provide access after the…

Login and device signals

A desktop browser, Android phone or other mobile device can create technical records such as session time, browser type and…

Cookies and preferences

Cookies can keep a selected language, support a secure session or help us understand which Privacy Policy page was opened.

Wallet references only

For DANA, OVO, GoPay, QRIS, bank transfer or virtual account activity, our records can include a payment reference and status.

Retention and deletion

We keep personal records only for the operational, security, dispute or legal purpose described in the Privacy Policy.

Change or access request

You can ask us to check, correct or explain personal data linked to your account through the support route.

Find answers about Privacy Policy access

These Privacy Policy answers focus on the questions you may have before opening an account or checking an existing profile from Indonesia. They cover account creation, device records, cookies, wallet references, correction requests and local access. If an answer does not resolve your situation, use the account support route and share only the minimum details needed to locate the record.

The max188 Privacy Policy covers account details, phone verification, device and login signals, cookies, support requests and payment references connected with DANA, OVO, GoPay or QRIS. It also explains retention, security purposes and the route for asking us to access, correct or clarify your personal data.

Phone verification helps connect an account request to the person attempting access and reduces confusion between profiles. We may also use it before discussing account-specific Privacy Policy requests. The verification step does not mean you should share a wallet PIN, password or one-time security code with support.

The policy covers payment references and status connected with an account request, such as whether DANA or QRIS activity was submitted, matched or awaiting confirmation. We use those records for reconciliation and support. Do not send wallet credentials; the policy does not ask you to disclose them in a message.

Yes. Use the signed-in account support route and identify the specific detail you believe is inaccurate, such as a contact field or account record. We may complete an identity check before changing it, then assess the request under the Privacy Policy and applicable local requirements.

On a mobile browser, cookies may support a secure session, remember a selected preference or show that a policy page was opened. Your browser controls can remove or restrict them. If you clear cookies, the account may ask you to log in again before you continue.

We retain records for the operational, security, dispute or legal purpose set out in the Privacy Policy, rather than keeping every record indefinitely without a reason. At the end of the relevant period, we delete, anonymise or restrict data where practical, subject to unresolved matters or legal duties.

Start with the support route inside your account, positioned close to the cashier area, and state that your request concerns the Privacy Policy. Mention the relevant device, date or payment reference if needed. Access depends on local law, and we may verify your account before releasing personal details.